Dermatologist ends two flat years as others deliver over half her revenue
18 monthsto end two flat years
50%+of revenue now delivered by her team
The problem. A dermatologist had a busy practice with a team of fifteen but still saw almost every patient herself and approved every decision. Her revenue had been flat for two years; the problem wasn't demand, it was her.
What we did. We helped her hire her first associate doctor and bring in a practice manager. We helped her write down how everything was done.
The result. Within eighteen months, more than half her revenue came from work she didn't personally deliver, and the practice was growing again.
From Rich Doctors Walk Away, Chapter 2
Tier 2 knee surgeon becomes the region's go-to name for knee replacement
5,000+knee replacements behind the positioning
The problem. An orthopaedic surgeon in a tier 2 city practised inside his family's multispecialty hospital, which the town knew as the place for everything, so nobody saw him as the knee specialist. He was about to bring in a robotic surgery system nobody knew was coming, and online his joint unit did not show up when people searched for knee replacement in his city.
What we did. We built his positioning around one outcome, helping people walk without knee pain again, and gave his unit its own identity: a dedicated joint centre with its own name, website and Instagram at the same hospital address. We set up a separate Google Business Profile for the joint centre with weekly educational posts, and built separate knee and hip replacement landing pages in Hindi, each with its own tracking and lead forms flowing into the CRM. We ran a "coming soon" content build-up before the robot launched and made short Hindi educational videos that did not need the doctor on camera.
The result. Within months, the joint centre started showing up on the map for the exact problem it solves. When someone in that region thinks about knee replacement now, they think of him.
From Known Doctors Get Booked, Chapters 1 and 2
Generalist dermatologist becomes known for one thing: hairline restoration
1,000+transplants behind the positioning
The problem. A dermatologist doing a bit of everything (hair, skin, lasers, peels) marketed himself as a "skin and hair clinic", like many other doctors. He was doing great transplant work, but nobody outside his existing patients knew it.
What we did. Transplants were his highest revenue service and demand in his city was growing, so we picked one outcome for him to own: helping men get a natural, or near-natural, hairline back. We mapped his patient in detail and pulled out his proof, including more than 1000 transplants and his own take on FUE, which we named and branded after him. We built his messaging around the moments that make men act now, and repositioned the clinic around hairline restoration across his profile, content and ads.
The result. A clinic known for one thing, with patients who already knew what they wanted when they called.
From Known Doctors Get Booked, Chapter 1
Dermatology clinic's show rate rises sharply after nearly half were no-shows
~50%no-shows before the fix
The problem. A dermatology clinic had a decent booking rate, but nearly half the booked patients never turned up. There was no confirmation, no reminder, nothing between the call and the appointment.
What we did. We set up an instant WhatsApp confirmation and reminders the day before and on the day. Patients got a short video from the doctor in between, and no-shows got same-day calls.
The result. The show rate rose sharply, and the doctor's empty slots started filling.
From Good Doctors Go Broke, Chapter 6
